We’ve thought through every detail so you don’t have to.

Starting a new infusion therapy can feel like a lot with a new medication, new setting, and new questions. At Cure Stat Rx, our job is to make this part feel familiar before you ever sit in the chair. Here’s exactly what your first visit will look like, where it might happen, and how to prepare.

Before Your First Infusion

The moment your provider sends us your prescription, our team goes to work behind the scenes.

  • We handle the paperwork. Our team verifies your insurance benefits, secures any required prior authorizations, and explores manufacturer copay assistance or patient-assistance programs.

  • You’ll get a welcome call. Before your first appointment, a clinician will reach out to walk you through your medication, what to expect during infusion, possible side effects, and how to reach us with questions. We’ll also confirm where and when your infusion will take place, and review anything you should eat, drink, or avoid that day.

  • You’ll know your team. The pharmacist preparing your medication, the nurse placing your IV, and the coordinator answering your call all work in close coordination. No handoffs, no surprises.

Where You’ll Have Your Infusion

The right setting depends on your medication, how closely it needs to be monitored, your insurance, your provider’s preference, and yours. We’ll talk through the options together.

In our Ambulatory Infusion Suite at Cure Stat Rx

If your therapy works best in a clinical setting or you simply prefer it, our ambulatory infusion suite is located inside the Cure Stat Rx pharmacy in San Diego. You’ll be cared for by an infusion nurse just steps from the cleanroom where your medication was compounded, which means anything you need is right there. Reclining chairs, Wi-Fi, blankets, and snacks included.

Location: 6725 Mesa Ridge Rd, Suite 230, San Diego, CA 92121

At Home through Cure Stat Infusion Services

For some therapies, home infusion is the most comfortable option. Supplies are delivered to wherever you call home, a licensed home-infusion nurse comes to you, sets up everything, monitors you throughout, and stays as long as your protocol requires.

Location: Wherever you call home
Learn more at curestatinfusions.com →

In our Ambulatory Infusion Center at Restore Health and Wellness

For therapies that benefit from a dedicated infusion environment, we partner with Restore Health and Wellness, our San Diego–based ambulatory infusion center. You’ll receive the same medication and dedicated clinical oversight, in a space designed around comfort and recovery.

Location: 12220 World Trade Dr, Suite 130, San Diego, CA 92128
Learn more at restorehealthiv.com →

The Day of Your Infusion

A typical first visit takes anywhere from one to several hours, depending on the medication. Here’s the flow.

  • Check-in and vitals. We’ll take your blood pressure, pulse, temperature, and weight, and confirm any pre-infusion labs that were ordered.

  • A short consult. Your infusion nurse will review your medication one more time, ask about any new symptoms or medications since your welcome call, and answer any last questions.

  • IV access. Your nurse will place an IV, usually in your hand or forearm. If you have a port or PICC line, we’ll use that instead.

  • Test dose, if applicable. Some medications begin with a slow test dose to make sure your body tolerates it well before increasing the rate.

  • Your infusion. You’ll relax with the medication infusing at the rate your provider prescribed. Your nurse monitors you the entire time. You’re welcome to read, work, watch a show, nap, or chat, whatever helps the time pass.

  • Post-infusion monitoring. Most patients are observed for 30 minutes to an hour after the infusion ends. Your nurse will check your vitals, walk you through what to watch for at home, and answer any remaining questions.

How to Prepare

A few small things make a big difference on infusion day.

  • Wear loose, comfortable clothing with sleeves that can roll above the elbow, or a layered top that gives the nurse easy access to your arm or port.

  • Eat a normal meal before you come, unless your care team told you otherwise. Hydration helps with IV access, too. Drink water in the hours leading up.

  • Prepare a list of every medication and supplement you take, including over-the-counter products. If anything has changed since your welcome call, mention it.

  • Have entertainment like a book, headphones, a tablet, a charger. Both of our infusion sites have Wi-Fi.

  • Invite a friend, if you’d like. A familiar face makes the first visit easier, and they can help drive you home if your medication causes drowsiness.

  • Plan a quiet rest of the day. Most patients feel fine, but it’s smart to take it easy after your first infusion until you know how you respond.

If You Have a Reaction

Most infusions go smoothly. But if anything feels off during your visit — itching, flushing, shortness of breath, anything you weren’t expecting — tell your nurse immediately. Reactions during infusion are the reason we monitor you in real time, and your nurse is trained to manage them on the spot.

If something comes up after you’ve left, call us. Never wonder whether something is “worth a call.” If it concerns you, call us. Here is a simple guide.

  • Medical emergency — call 911 first. Then call our team so we can coordinate with the hospital. Examples include trouble breathing, swelling of the face, lips, tongue, or throat, severe chest pain, fainting, sudden confusion or slurred speech, uncontrollable shaking, or any symptom that feels life threatening.

  • Non-emergency, during business hours — call us. Our team is available Monday through Friday, 8:30 AM to 5:00 PM Pacific at (888) 963-6544. Common reasons to call: a low-grade fever, ongoing nausea or fatigue, a mild rash, soreness or redness at the IV site that is not getting better, or any question about your medication.

  • After hours — a clinical pharmacist is on call 24/7 at (888) 963-6544. Use the after-hours line if you have a worsening or unexpected symptom that cannot wait until morning but does not require 911. Examples: a fever over 101°F, vomiting or diarrhea that will not stop, hives or a new rash that is spreading, or any reaction that feels worse than expected.

  • Questions about your underlying condition — call your prescribing doctor. We coordinate closely with your care team, but they manage decisions about your diagnosis and ongoing treatment plan.

When in doubt, call us. We would rather hear about something small than miss something important.

After Your Infusion

In 24–48 hours, you’ll get a follow-up call to check on how you’re feeling and answer any new questions. We also send a full report — including how the infusion went, any reactions, any labs drawn — back to your prescribing provider, so your full care team stays in the loop.

Quick Answers

How long will my first infusion take? Anywhere from one to several hours, depending on the medication and the rate your provider prescribed. On your welcome call, we will give you a specific time estimate.

Will my insurance cover it? We verify your benefits before your first visit and walk you through any out-of-pocket cost. If cost is a barrier, we’ll help you apply for manufacturer or foundation assistance.

Can someone come with me? Absolutely. We encourage it, especially for your first visit.

What if I don’t like needles? Tell your nurse. We have techniques to make IV placement easier (warm compresses, distraction, numbing cream) and we’ll go at your pace.

Who do I call with questions? (888) 963-6544. Our team is available Monday–Friday, 8:30 AM – 5:00 PM PST.

More Resources

For additional general education about preparing for infusion therapy, the Infusion Access Foundation maintains a clear, patient-friendly guide.

Specialized care demands a specialized pharmacy — and a team that treats you like family from your first call to your final follow-up. Welcome to Cure Stat Rx.

Questions Before Your Visit?

Our team is here to walk you through what comes next.

(888) 963-6544

HOURS OF OPERATION

Monday – Friday

8:30 AM – 5:00 PM (PST)

Explore Infusion Therapy